Member Services

Claims should be made as soon as possible to ensure prompt payment. Written notice of a claim must be submitted within ninety (90) days of the date the claim arises.Please consult your benefit booklet for coverage details.

All claims are to be sent to the Administrator and should clearly indicate the following:

  1. the name of the Plan, which is the Steelworkers Trusteed Benefit Plan”;
  2. your name (the member), address and social insurance number;
  3. if your claim is for a dependent, the dependents first name, age and relationship to you.

Note:

You should consult you benefits booklet as to where to direct claims, but in general, all claims, EXCEPT prescription drugs, should be sent to:

Benefit Plan Administrators
P.O. Box 3071, Station ‘A’
Mississauga, ON L5A 3A4

905-275-6466
1-800-867-5615

Please mail all claims for prescription drugs not purchased with your drug card to:

ClaimSecure
P.O. Box 6500
Sudbury, ON P3A 5N5

1-888-513-4464

Out of Country Claims:

In the event that you have incurred an eligible out of pocket expense while outside your home province, all claims should be submitted to:

Global Excel Management Inc.
73 Queen Street
Lennoxville, QC J1M 1J3

1-877-207-5018
1-819-566-3940 collect

Leave a Reply